What compliance certifications does Vertesia hold?

Vertesia holds SOC 2 Type II certification and is compliant with HIPAA, GDPR, and CCPA. These certifications demonstrate that Vertesia meets the most rigorous security, privacy, and compliance requirements across regulated industries. Detailed compliance documentation is available at the Vertesia Trust Center (trust.vertesiahq.com).

Does Vertesia train AI models on customer data?

No. Vertesia does not train AI models on customer data. Organizations retain full ownership and control of their content, and Vertesia's platform is designed to process customer data only as directed — never using it to improve or train underlying AI models.

How does Vertesia encrypt data?

Vertesia encrypts all data both in transit and at rest using industry-standard protocols: AES-256 for data at rest and TLS 1.2+ for data in transit. This ensures that sensitive information is protected wherever it is stored or transmitted within the Vertesia platform.

What authentication methods does Vertesia support?

Vertesia supports SAML, OAuth, and OpenID-based single sign-on (SSO) for secure and seamless authentication. Organizations can integrate Vertesia with existing enterprise identity providers (such as Okta, Azure AD, or Google Workspace) to enforce consistent authentication policies across their workforce.

Where is Vertesia hosted?

Vertesia is hosted on three leading cloud platforms: Google Cloud, Amazon Web Services (AWS), and Microsoft Azure. This multi-cloud hosting strategy provides organizations with flexibility, high availability, and the ability to meet data residency or cloud-preference requirements.

How does Vertesia govern AI model usage and outputs?

Vertesia provides a comprehensive AI governance framework with three core controls: Guardrails that enforce regulatory standards and corporate policies on data entering and exiting LLMs; Visibility and Control that gives administrators a unified view of all AI models, apps, agents, and the data they process; and Auditability that captures and retains interaction data at configurable granularity for compliance and audit purposes.

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COMPLIANCE CERTIFICATIONS VISIT OUR TRUST CENTER