Agents aren't magic, they're software. Vertesia helps you build them.

Autonomous AI agents are increasingly making headlines, performing incredible feats that can seem almost mystical and magical. Well certainly… mystifying. They can analyze data, create reports, and streamline business processes—from marketing campaigns to sales cycles and customer service. But behind every seemingly "intelligent" action lies a crucial, often overlooked truth: an AI agent is software, and it’s only as capable as the tools available to it and the underlying platform on which it operates. In our ongoing effort to demystify generative AI (GenAI) and agentic AI, this post will explain how a robust platform and comprehensive tooling make agents a reality, and how that can transform your business.

Our platform ensures that building, testing, and deploying agents is quick, simple, and scalable across your business. As we’ve all seen, bad data equals bad results—and the same holds true for AI agents. With the wrong platform and faulty foundations, your agents can hallucinate and provide inaccurate information, get stuck and fail to complete tasks, or even go rogue without any way to intervene. Scary stuff.

How does the Vertesia platform streamline agent deployment?

• Our platform prepares content for the agent, ensuring that accurate input leads to accurate output. And the cool thing? Agents benefit from knowledge and memory—that’s what makes them so powerful and efficient at completing tasks accurately. By preparing content effectively, we ensure agents fully leverage the power of the knowledge and memory that we give them.
  
  
• We provide business-specific tasks that follow your standards and guardrails. You don’t want your agents going rogue. Sci-fi movies are cool and all, but you want your business processes streamlined and accurate—not an agent going off script and redefining them. Our platform allows you to easily create business-specific tasks with built-in guardrails, ensuring your agent stays on track.
  
  
• Our low-code platform lets you configure an agent by writing a simple set of instructions in natural language—no assembling development tools or advanced coding required. Our approach is simple, powerful, and designed to democratize agent building.
  
  
• Using Vertesia, you can run agents in a robust and scalable way. Without Vertesia, you’d have to build and deploy bespoke agents across different software solutions to solve one problem at a time—a security and maintenance nightmare. With Vertesia, you get total observability and security as you quickly and easily scale agents across your organization.

If models are the brains, tools are the hands.

Agents run using the same large language models (LLMs) that power GenAI applications. Think of LLMs as the brains of the operation. Our platform leverages all of the top AI models and providers on the market. To learn more, you can check out our multi-model support page.

Now that you’ve got the brains, you need the hands—and those hands are the software tools agents use to execute tasks.

Think of it this way: a master carpenter, no matter how skilled, is limited by the tools in their toolbox. A dull saw, a rusty hammer, or the absence of a crucial drill bit will hinder their ability to build. The same applies to autonomous agents—their ability to reason, work through complex tasks, and take meaningful action is entirely dependent on the tools they have at their disposal.

These "tools" for AI agents aren't physical objects, but specialized software that enables agents to think, plan, take action, interact with their environment, and adapt when necessary to achieve the goals you give them. A basic agent with limited tools might only be able to perform simple tasks. A more advanced agent, however—equipped with a rich and varied set of tools—can tackle incredibly complex and nuanced challenges, such as autonomously orchestrating multi-step business processes, analyzing large volumes of content in real time, personalizing customer or patient experiences, resolving support issues, or even collaborating with other agents to drive outcomes across departments.

You definitely want a robust tool belt for your agents to use!

At Vertesia, we are building a robust, and ever growing library of tools. Our tools, like spreadsheet and image manipulation, are the best on the market:

• Think, Make a Plan, and Ask the User When Needed: A truly intelligent agent doesn't just jump into action. Our tools empower agents to formulate comprehensive plans, breaking down complex tasks into manageable steps. Crucially, they can also proactively ask the user clarifying questions to ensure alignment and optimize execution. This interactive capability ensures the agent is always working toward the user's precise goals.
  
  
• Search, Find, and Use Content: In today's data-rich world, the ability to efficiently access information is paramount. Our tools enable agents to conduct thorough searches not only within uploaded documents and proprietary content but also across the vast expanse of the web, in a highly secure manner. Our agents inherit the permissions of the user, meaning they can’t access or analyze data the user isn’t authorized to view.
  
  
• Analyze Content: Understanding data is key to making informed decisions. Our agents are equipped with advanced analytical tools that enable them to interpret and process various forms of content, including complex documents, intricate images, and detailed spreadsheets. This analytical power allows them to extract insights, identify trends, and draw conclusions from diverse data sources.
  
  
• Create and Modify Content: Beyond just analyzing, our agents can actively create and modify content. Whether it's drafting reports or updating spreadsheets, our tools provide the generative and editing capabilities needed to produce tangible outputs. This is one of the most exciting and powerful aspects of our agents. The ability to accurately manipulate spreadsheets—a highly advanced capability in the current market—can truly revolutionize a wide range of business processes.
  
  
• Create an Agent Swarm: For truly monumental tasks, a single agent might not be enough. Our unique capability for an agent to delegate work to subagents is a game-changer. These subagents can work in parallel, tackling specific parts of a larger problem simultaneously, dramatically speeding up complex operations. Ultimately, the subagents converge on the task orchestrated by the main agent.

The power of autonomous AI agents isn't about magic; it's about the sophisticated software platform and tools that empower them. By providing our agents with an ever-expanding, highly capable toolbox, and a flexible, low-code platform, Vertesia is unlocking new levels of efficiency, intelligence, and problem-solving for businesses across industries. To learn more about our tools, you can read our documentation.

Once equipped with tools, it’s time for agents to go to work.

What can agents do for your business? The possibilities are endless.

Here are some examples:

• Customer Support Automation
• New Employee and Customer Onboarding
• Regulatory Compliance Monitoring
• Market Research Report Generation
• Reviewing, Amending, and Generating Contracts
• Auto-Generating Release Notes or Product Documentation
• Translation and Localization of Digital Assets
• Streamlining Marketing Campaigns
• Optimizing Supply Chains
• Trend and Demand Forecasting