We are content and AI experts
Vertesia was founded by experts in enterprise content management (ECM) and digital asset management (DAM). Our decades of experience with content mean that we have a unique understanding of how to work with documents, images, and digital assets – the fuel that powers AI.
You might ask, why is this important?
Trusted AI begins with content. Working with our customers' enterprise knowledge bases, we deliver answers and actions with production-level accuracy.
What makes us different?
You don't just get software. You get a team.
Our professional services and customer success teams bring deep experience to every engagement. We don't hand you a login and wish you luck. We work alongside you to make sure AI delivers real, lasting value for your business.
What does getting started with Vertesia actually look like?
We don't start with technology. We start with you. Before anything gets built, our team sits down with yours to understand how you work: your goals, your processes, and where you're losing time today. We map out where AI can have the biggest impact and turn that into a clear project plan with milestones you can track. You'll know exactly what's coming next and when. No surprises, no guesswork, just a simple roadmap built around your outcomes.
How does Vertesia make sure the platform fits the way my team works?
We build in short, focused sprints, typically two weeks at a time. Every sprint ends with a live demo of working features, not slide decks. Your team sees what's being built in real time and gives feedback that shapes what comes next. Vertesia's AI apps and agents are configured specifically for your content, your terminology, and your workflows.
What if my team isn't technical?
That's exactly what our professional services team is here for. We can handle the complex technical setup: integrations, AI configuration, security, and everything in between. Our job is to make it simple on your end. We communicate in plain language, keep you informed at every step, and make sure your team always knows where things stand. If you have a question, you'll get a clear answer, not a ticket number.
What happens before we go live?
Before launch, your team gets structured time to test every feature. We provide a clear process for flagging anything that needs adjusting. We also do a controlled pilot launch starting with a smaller group of real users before rolling out to everyone. This keeps risk low and builds confidence across your organization. Nothing goes live until your team is ready and your standards are met.
Do you offer user training?
Of course! We train your people with hands-on practice. We focus on building internal champions inside your organization, people who understand the platform well enough to support their colleagues and keep adoption growing. You won't be dependent on us to answer every question. We build your team's skills along the way so you own the strategy, not just the license.
What kind of customer support is available?
After launch, our customer success team monitors your platform around the clock. We catch and fix issues before they reach your users. Every support request, fix, and update is tracked in a shared log so you always know the status of any open issue. No chasing emails. No waiting for updates. Just clear, consistent communication from a team that knows your platform inside and out.
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Get started with Vertesia
Discover how our AI-native content platform provides the context and control layer you need to be successful with AI. Schedule a demo today!
